A chain of coffee shops in Southwest UK asked us to explore how AI could help with customer retention.

Our data audit revealed a wealth of untapped customer insights. We discovered customers primarily loved the great taste of their coffee, along with several other key factors that were not being emphasized in marketing.

The marketing team used these insights to confidently overhaul their targeting strategy.

An e-commerce platform with headquarters in London/Dublin couldn't tolerate escalating customer engagement costs resulting from poorly designed AI integrations.

We trained local models to run client-side on their network without any drop in customer satisfaction, using APIs only when necessary. We also implemented prompt caching to reduce redundant processing.

We provided training for a healthcare provider and were able to report actionable feedback on how staff were already using AI in their everyday work.

The senior leadership team was surprised by what they learned but recognized the importance of AI adoption. With our assistance, we developed workplace policies on AI use through full consultation with staff.

A major financial institution needed to improve their customer service automation while ensuring full compliance with regulatory requirements.

We implemented a data sovereignty strategy that allowed for improved customer experiences while maintaining strict data handling protocols.

A leading university wanted to implement AI tools to support student learning while addressing concerns about AI-generated work.

We developed a comprehensive AI policy and training program that balanced innovation with academic integrity.

A manufacturing company struggled with maintaining quality control while scaling operations across multiple facilities.

We implemented an AI-powered quality monitoring system that integrated with their existing equipment with minimal disruption.